If you're having problems setting up your email in classic Outlook, we want to help. Find solutions to common problems or get help from a support agent. If you can't open Outlook, or Outlook disappears or crashes, one of your add-ins may be to blame or you may need to update Outlook. You can give feedback by selecting Help from the top menu, then Feedback. If your mailbox is full, we won't be able to reply to your request.
You can read about it and then run the Microsoft Support and Recovery Assistant to see if that helps. It can automatically diagnose issues, troubleshoot, and fix problems with Outlook. Note that the above link is for desktop Outlook for Windows. A more general version that can also fix Office, Microsoft 365, and other Outlook problems can be found here. Faulty hard drives or disk errors can corrupt the Outlook data stored locally. This creates crashes that seem random—until you dig into the hardware logs.
If Outlook is NOT able to start in safe mode, then try the next proposed solution below, entitled Create a new Outlook profile. Despite the various avenues mentioned, the problem is identified only on RDS 2016 fixing Microsoft Outlook problems (5 servers) with Office 2016. Curiously, there are no issues with PCs running Windows 10 or 11 and Outlook 2016, all within the AD. I initially had a script to remove the entire Outlook folder if date created was before the date of implementation. I’ve modified this to remove the above autodiscover records on user login as a temp workaround.
It would get stuck at 82% and then she would turn it off. For awhile, when she did this, the system would try a system recovery installation and was successful until now. The navigation pane is the leftmost pane in Outlook where you'll find your folder list and the icons to move between Mail, Calendar, People, and Tasks. Running the /resetnavpane command removes all customizations to the navigation pane. Starting Outlook in safe mode, which starts Outlook without add-ins loaded, can tell you if an add-in fixing Microsoft Outlook problems is the source of the problem. If the troubleshooter can't fix your issue, or if you'd like to fix it yourself, see the next section.
Click on the below button to download this utility and secure your data from any unforeseen situation. Ad blockers, privacy extensions, or script blockers can fixing Microsoft Outlook problems break Outlook Web. Temporarily disable browser extensions one by one and then reload Outlook Web to check if it works after disabling each extension. Corrupted cache files can prevent Outlook Web from loading. Select Site settings and click the Reset Permissions button.
If you have enabled Ad blocker extensions in the browser, then temporarily disable it to resolve Outlook web not working. Log in to your Outlook account and check whether the issue has been addressed. Visit the Microsoft Service Status page to check if Outlook services are down. Here are some different ways to fix the Outlook Web not responding issue. Let’s check all the possible keys to solve the error. You can give feedback by selecting Help from the top menu, then Feedback.
Follow the six quick procedures given below to effectively resolve Outlook crashing while starting up. Find solutions to common problems or get help from a support agent. Use the classic Outlook startup troubleshooter to diagnose and fix several common classic Outlook for Windows issues for you. The next screen is the preview of all the recovered Outlook items and this concludes the repair process of a PST file using Remo Repair Outlook [PST]. However, if this doesn’t help, proceed to the next step. If a Microsoft 365 application such as Word or Excel isn't working correctly, sometimes restarting it will fix the problem.
This issue has been fixed for Outlook.com country domains. If you used the workaround below you can now switch from using an Outlook.com alias to your country's domain. When users select the Manage Microsoft Storage quota link at the bottom corner in Outlook.com, they are taken to a blank Settings page. Many of you have faced the problem of "cannot connect to Outlook.com" or "Outlook Web is down". All will be explained in the upcoming sections of the article.
Check your settings to see if you've got the "always prompt for password" feature enabled. It could be as simple as an out-of-date version of Outlook's software. Once an update has been run on your system, the bug may be rectified. You should be able to go to Outlook via a web browser and reset your password.
Use the Microsoft 365 setup troubleshooter to install Microsoft 365, Office 2021, Office 2019, or Office 2016 on your Windows PC. This option could be useful if you constantly have to wait for Outlook to rebuild its data file when you restart. There are multiple ways for you to send and receive email, and multiple versions of Outlook available. If the images in these topics don't match what you see on your screen, you might be using a different version of Outlook. If you can't receive new email messages, there are several troubleshooting steps you can take. If you've successfully sent and received email from classic Outlook before, and now Outlook repeatedly asks you to reenter your password, one of two things may have happened.