1 Microsoft 365 troubleshooters
Eugenio Healey edited this page 2025-11-01 09:30:53 +08:00

After you've moved all the items, you can remove the Recovered Personal Folders (.pst) file, including the Lost and Found folder. To create a new Outlook Data File, go to Create an Outlook Data File. In the Folder Pane, you might see a folder named Recovered Personal Folders that contains your default Outlook folders or a Lost and Found folder. Although the repair process might recreate some of the folders, they may be empty. The Lost and Found folder contains any folders and items recovered by the repair tool that Outlook can't place in their original structure. If you're using an Exchange email account, you can delete the offline Outlook Data File (.ost) and Outlook will recreate the offline Outlook Data File (.ost) the next time you open Outlook.

Or, if the error lasted in Safe mode also, moving to the next solution is a better option. Before trying any fixes for the mentioned Outlook error, try one of the quickest hacks. If not, move ahead to other solutions to troubleshoot Outlook error Something is wrong with your data files. Users now should be mindful of the common causes why users need to fix Outlook data files (PST).

We have multiple tools to help you automatically diagnose an issue, troubleshoot, and fix problems with Outlook. If Startup Repair detects any of these issues, it will attempt to fix them automatically. If it cannot fix the problem, it will provide a detailed report of the issues it found.

So you should be able to find some help on this forum. But it may take a while before someone answers your Outlook not opening on Windows 10 questions. To update your password in Outlook, see Change or update your email password. If you're having problems setting up your email in classic Outlook, we want to help.

Installing any important, recommended, and optional updates can often correct problems by replacing out-of-date files and fixing vulnerabilities. To install the latest Windows and Office updates, click the link below. Please install the latest updates on your phone to resolve the issue. Outlook forwards meeting invitations to other attendees without anyone actually sending an update or forwarding an invite. This happens to accounts that are configured in the iOS Mail app. Until you can install the Windows Update fix release, you can set a registry key that will cause Outlook to stop using the local Windows Search service.

Use the Microsoft 365 shared computer activation (SCA) troubleshooter to enable shared computer activation for Microsoft 365 applications. Use the uninstall troubleshooter to uninstall Microsoft 365, Office 2021, Office 2019, or Office 2016 from your Windows PC. If you have Outlook in your startup folder, remove the shortcut from the startup folder. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. TrustedTech delivers unbeatable customer service, with experts in licensing and high-level technicians always on-call to answer your tech issues in-depth. Our Account Managers and Distribution Team fulfills orders quickly and efficiently, giving our customers digital downloads in record time so they can move on to their next big project.

After October 14, 2025, Microsoft will no longer provide free software updates from Windows Update, technical assistance, or security fixes for Windows 10. Your PC will still work, Outlook not opening on Windows 10 but we recommend moving to Windows 11.

We're investigating the issue and will update this page when a fix is available. If you're using Outlook 2010, Outlook 2013 or Outlook 2016, uninstall and re-install iCloud to resolve this issue. This issue affects all Outlook versions on Windows 7, Windows 8, Windows 10. A lot of times, a user will click on something by accident and change their view and be unsure of how to get it back. If anyone finds a more permanent solution, I would appreciate it. It seems like something went wrong on Microsoft update and they might recall it or fix it, so we might need to wait untill that.

The first step is to check whether the PST file exists in its original location. You can also download the trial tool to try and test the working of the tool before buying the premium edition. If your PST file is stored on a network drive, ensure that the drive is accessible and that you have the necessary permissions. Reconnect to the network or contact your system administrator for assistance.

You can run the Inbox Repair Tool (scanpst.exe) to scan your Outlook data files and repair errors. Are you having trouble starting Outlook or receiving "Cannot start Microsoft Outlook. Cannot open the Outlook window" error messages? We can fix the problem for you, or you can use the troubleshooting steps we're providing below to help resolve these startup issues. If your Outlook is working fine now, it means add-ins are the culprit. But it is important to identify the specific add-in that was causing trouble. To identify that, check the add-ins one at a time and restart Outlook.

Availability has recovered, and engineers are investigating the root cause and identifying problematic servers. The team is sweeping all remaining capacity to identify and address residual issues. Customers with only a 3rd party email address set up as the username of their Microsoft Account will be asked to Outlook not opening on Windows 10 add a 1st party Microsoft alias to their account before accessing Outlook.com.