The root cause was the deployment of an incorrect campaign data file, which led to false positive campaign detection. We have since reverted to the right data file and the outbound email flow has returned to a normal state. We also released a new rule that corrected the wrong campaign verdict for all impacted customers during the incident. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
You can even migrate PST files to Office 365, email servers, and web email clients with the help of this software. If all the above methods were unsuccessful, you could take a closer look at the Outlook data file instead. You can easily use ScanPST to examine and repair your PST file. If that does not work you can try using SFWare PST repair software. You can create a new Outlook Data File and drag the Fix Outlook Support items in the Lost and Found folder into the new data file.
And now you can’t access your important data and your messages. Find solutions to common problems or get help from a support agent. If you need to update your email's POP or IMAP account settings, please go to POP and IMAP Fix Outlook Support account settings for more information. If setup failed, choose Change Account Settings. Update the account information with the one you received from your email provider or from the POP and IMAP server name reference topic.
Moreover, it may require a process of elimination. Further, we‘ll learn basic troubleshooting steps and gradually narrow down the possible culprits. If you can't find a dialog box open, move on to the next step. You must have at least three user accounts on the computer to complete these steps.
However, before that, you must figure out the real cause of the issue. Later, go for the best solution that suits the cause of the Outlook issue. Additionally, if the issue causes PST file corruption, use the suggested software for better results. However, we came across many users who are still struggling with this Outlook issue. They still wonder ‘Why is Outlook constantly not responding? ’ So, it is possible that your PST file will get corrupted and you can lose all important data.
If the problem doesn't occur after you restart Outlook, one of the add-ins is likely the cause of the problem. Restore the add-ins one at a time until the problem does occur to determine which add-in is causing the problem. Although add-ins can enhance your user experience, they can occasionally interfere or conflict with Outlook. Try to start Outlook without any add-ins running.
This helps to pin down the culprit that causes Outlook to freeze. A conflict with Outlook may occur with applications like desktop search, PDF software, or other Microsoft 365 tools that interact with your email account. Outlook not responding may be a frustrating error, but with the appropriate troubleshooting steps, you can often Fix Outlook Support resolve the problem on your own. Checking your internet connection and updating Outlook helps to fix this. Moreover, you can manage add-ins and follow the other tips outlined in this blog. In fact, you can get your email client back to its responsive and efficient self, allowing you to regain control of your email communication.
Reach out through the Microsoft Support portal for more help. If you want something done right, do it yourself. If you’re having a hard time contacting the Outlook customer service, you may want to browse through their help center or their YouTube channel. You can also contact the Outlook customer service on Facebook. Here’s the link to the Outlook official Facebook page. Again, you can contact them in private through Messenger, or you can post a message on Facebook and tag them.
I have been using the New Outlook app for a few months now, no issues. I am able to open the older Outlook app, but Fix Outlook Support cannot access the new app. I have restarted my laptop multiple times and tried to Uninstall the New Outlook but to no avail. So, there are several factors that cause the Outlook web access issue.
Now, let us move into the solutions to fix the issue of MS Outlook. Position your company at the center of the tech conversation with spotlight articles, executive interviews, and monthly roundup opportunities. Connect with key decision‑makers, build trust, and expand your brand’s authority across the B2B tech space. Save the repaired file to PST, MSG, EML, PDF, HTML or export directly to Office 365. This should get you back to business promptly. Select the corrupted PST or OST using the file picker.
The Inbox Repair tool creates a backup file with the same name as the original, but with a .bak extension, and saves it in the same folder. There may be items in the backup file that you might be able to recover that the Inbox Repair tool couldn't. You can create a new Outlook Data File and drag the items in the Lost and Found folder into the new data file.
ProcedureExit Outlook.Open a Run dialog box. ...Type Outlook /safe, and then click OK.If the issue is fixed, click Options on the File menu, and then click Add-Ins.Select COM Add-ins, and then click Go.Click to clear all the check boxes in the list, and then click OK.Restart Outlook.Jun 25, 2025