1 Outlook crashes or stops responding when used with Office 365
Leticia Fierro edited this page 2025-10-16 05:56:33 +08:00
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We are aware that some users may not be able to receive email from Gmail accounts. If you access your Outlook.com account through the iOS Mail app, you may be repeatedly asked to enter your username and password. This fix will also lead to a reduction in the total number of contacts on your contact list.

These files can be repaired through an inbuilt program in the Outlook installation directory. If everything is working correctly, you can now delete the old profile. When you face issues related to the Outlook profile stuck on loading, there might be some hardware issues. So, make sure you turn off the hardware acceleration option in Outlook. To create a user profile, you must first create a user account.

Microsoft says Office users may experience problems launching Outlook and other apps on Windows 10 and 11 due to conflicts with antivirus software after installing the latest Patch Tuesday update. I did every solution what was written in this community, but this didn't resolve my issue. A Fix Outlook troubleshooting hub vast community of Microsoft Office365 users that are working together to support the product and others. Then, each item in your calendar folder is checked for known problems that can cause unexpected behavior, such as meetings that seem to be missing.

Find solutions to common problems or get help from a support agent. Ask a question and find solutions from Support Agents, MVPs, Engineers, and Outlook users. On June 25th, 2019, the Outlook Team made a change to Fix Outlook troubleshooting hub the service to fix this issue. If you are still seeing this issue, restart Outlook a couple of times so it can pick up the service change. Remember to re-enable your antivirus once Outlook is working properly.

Below, you will see some of the most common issues that users run into, and what the most efficient way to troubleshoot Outlook is.Running Out of Mailbox Space. ...Outlook Crashes or Freezes on Opening. ...Recovering Deleted Items. ...Search Is Not Working. ...View Settings.

The bad news is that the ScanPST.exe program doesn't work for severely corrupted files. You'll need to acquire a recovery tool designed for bigger jobs. Search "PST Repair Tool" and you'll find many reputable programs who know how to fix this Outlook issue.

The only other change to the Exchange Server was a certificate update for IIS. This is a standard DigiCert wildcard cert that we have replaced every year with no issues. 5) If you find an .ost file in the current window, right-click the file, and then click Rename.

We can fix the problem for you, or you can use the troubleshooting steps we're providing below to help resolve these startup issues. A corrupted profile, a damaged PST file, faulty add-ins, or improper Outlook startup settings often cause this issue. Should you decide to remove a profile, back up the data files first. All offline cached content will be deleted when you choose Remove. For more information, see Introduction to Outlook Data Files (.pst and .ost). If Outlook worked correctly the last time and nothing has changed about your account configuration, then checking if things work correctly in Safe Mode is a good first step.

If a Microsoft 365 application such as Word or Excel isn't working correctly, sometimes Fix Outlook troubleshooting hub restarting it will fix the problem. When you're done, you might need to restart your computer. You might need to set Windows Update to automatically download and install recommended updates.

For a list of antivirus software vendors, see Consumer antivirus software Fix Outlook troubleshooting hub providers for Windows. If the problem doesn't occur after you restart Outlook, one of the add-ins is likely the cause of the problem. Restore the add-ins one at a time until the problem does occur to determine which add-in is causing the problem. Although add-ins can enhance your user experience, they can occasionally interfere or conflict with Outlook. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.

The good news is that most "Outlook wont open" errors can be resolved with a few proven troubleshooting steps. If the above Fix Outlook troubleshooting hub steps, especially ScanPST.exe, fail to resolve the "Outlook wont open" error, your Outlook data file is likely severely corrupted or extensively damaged. In such critical situations, a specialized and reliable professional tool like the Aryson Outlook PST Repair Tool becomes the best solution. Yes, you can often fix Outlook without reinstalling Office.

Sometimes, Outlook might not work if other Office-related processes are still running. You can end all office-related processes in task manager to ensure a fresh start. Begin by creating a brand-new profile for Outlook and set it up with a POP email account. If it opens successfully, the problem isnt with Outlook but with the PST file from your previous account, which can be damaged. You must have at least three user accounts on the computer to complete these steps. If your antivirus software isn't up-to-date, Outlook may not function correctly.