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Check with your email provider for instructions about how to create an app password for your email account. The Mail and Calendar apps for Windows 10 don't support two-factor authentication. If two-factor authentication is turned on for your account, you'll need to create an app password for that account. An app password is used instead of your normal account password for apps that don't support two-factor authentication. Before you begin, make sure that your device has the latest operating system and app updates. Try the general troubleshooting solutions in Troubleshooting Mail and Calendar apps for Windows 1
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