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Add Fixes or workarounds for recent issues in classic Outlook for Windows

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Norberto O'Shane 2025-11-03 21:36:21 +08:00
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If Outlook is NOT able to start in safe mode, then try the next proposed solution below, entitled Create a new Outlook profile. Starting Outlook in safe mode, which starts Outlook without add-ins loaded, can tell you if an add-in is the source of the problem. Try these troubleshooting steps in the order presented here, from simple to more complicated.
Compatibility mode is suitable for older software with Windows 10 that fail to run normally. Thankfully, Microsoft Outlook is fully optimized for Windows 10, meaning Compatibility mode is not necessary. You might be wondering what happens when you switch on the Compatibility mode for Outlook. For this reason, you should always turn off Compatibility mode for Outlook. If you do everything properly, Outlook will open when you use the new profile. This goes to prove that the problem came from your original Outlook profile.
Keep in mind this does take a while, and it’s usually best done after the user has left for the day. Check to make sure you’re connected to the internet and logged in to HubSpot. Given the wide variety of [troubleshoot Outlook errors](https://fixoutlookhelp.wordpress.com/2025/10/29/repair-outlook-ost-and-pst-files-2025-guide/) Outlook issues that can exist, there is no go-to solution that will fix them all.
Use the classic Outlook for Windows connectivity troubleshooter to troubleshoot Outlook connectivity issues. After you run any troubleshooter, Get Help provides details on any findings and suggestions for possible remedies. If one of these resolves your problem, close the app and continue working. Use the classic Outlook advanced diagnostics troubleshooter to create a detailed configuration report. Receive Community updates and events in your inbox every Monday morning. A lot of times, a user will click on something by accident and change their view and be unsure of how troubleshoot Outlook errors to get it back.
Check the status bar at the bottom of the screen to see if another process is running. If so, wait a short time (usually two or three minutes) to see if Outlook starts working again. You might need to set Windows Update to automatically download and install recommended updates. Installing any important, recommended, and optional updates can often correct problems by replacing out-of-date files and fixing vulnerabilities. To install the latest Windows and Office updates, click the link below. Use the classic Outlook connectivity troubleshooter to resolve intermittent connectivity issues.
Repair an Outlook data file (.pst) fileExit Outlook and browse to one of the following file locations: ...Open SCANPST.EXE.Select Browse to select the Outlook Data File (.pst) you want to scan. ...Choose Start to begin the scan.If the scan finds errors, choose Repair to start the process to fix them.More items...
If you can't choose any of the menu options, type inside an email message, calendar event, or contact, Outlook may have frozen. There are three steps you can take to try to get Outlook working again. This option could be useful if you constantly have to wait for Outlook to rebuild its data file when you restart. Microsoft has its own tool for automatically scanning and correcting Office when things go awry. You can read about it and then run the Microsoft Support and Recovery Assistant to see if that helps.
If the check box is cleared, the service or startup program doesn't run when you restart the computer. Repairing your Office programs can resolve issues with Outlook not responding or freezing. Errors in Microsoft 365 files are repaired automatically. If Outlook isn't stuck at a screen that says "Processing," or this didn't resolve your issue, continue to the steps below. Outlook may remain stuck if other Office applications or processes are running in the background.
If you can't find a dialog box open, move on to the next step. For example, the first time you try to Dismiss All on a list of reminders, Outlook asks you if you're sure you want to do that. If you don't choose an option on that dialog box, Outlook won't let you do anything else. Pressing Alt+Tab will help you switch from window to window and help you see what dialog boxes might be stopping Outlook from responding.
You must have at least three user accounts on the computer to complete these steps. You can automatically repair your Office program files to resolve such problems as Outlook freezing or not responding. If creating a new profile troubleshoot Outlook errors solves your issue, you can return to the Show Profiles dialog and delete your old profile. Your profile stores a variety of settings that control how Outlook looks and feels. You can create a new profile and then add your email accounts to the new profile. We recommend setting Windows Update to automatically download and install recommended updates.
If you try to perform other actions while Outlook is in use, Outlook may not respond. Let the task in process finish its job before you try another troubleshoot Outlook errors action. Performance may be decreased if you use the Outlook AutoArchive feature or sync to Outlook with a mobile device. These steps are provided in a specific order based on commonality and complexity. If Outlook isn't working on a large or long process, move on to the next step.